Branch Tech Plumbing and Appliance Repair

Positive Feedback - Many reviewers commend Myron for his responsiveness and willingness to assist, especially in urgent situations. Positive experiences focus on prompt communication, fair pricing, and timely service, with some noting that he went out of his way to ensure a job was completed satisfactorily or even scheduled on a weekend in urgent cases. - Customers expressing satisfaction no... Read more

Positive Feedback - Many reviewers commend Myron for his responsiveness and willingness to assist, especially in urgent situations. Positive experiences focus on prompt communication, fair pricing, and timely service, with some noting that he went out of his way to ensure a job was completed satisfactorily or even scheduled on a weekend in urgent cases. - Customers expressing satisfaction noted excellent quality of work and professionalism during the service provision. There are mentions of particular jobs where expectations were not only met but exceeded, such as quick corrective actions to resolve emergency plumbing issues.Negative Feedback - Contrary to the positive reviews, a substantial volume of feedback raises issues related to the quality of work performed. Customers described experiences with shoddy repairs, unfinished jobs, and the use of questionable materials. One reviewer specifically highlighted problems with repairs not being up to code and lacking proper licensing and insurance, leading to distrust in Myron's capabilities. - The recurring theme of the difficulty in obtaining follow-up service is evident, with several customers mentioning that they waited excessively for Myron to return to rectify issues, only to receive continued delays or unresponsiveness. - Concerns around ethics and transparency surfaced, particularly regarding the legitimacy of the business license mentioned by Myron. Customers expressed frustration over payments made for unsatisfactory work, with claims of being misled about the completion and quality of repairs.Overall Impression - While there are commendable aspects to the service provided by Branch Tech Plumbing and Appliance Repair, particularly concerning customer service and response times, the negative accounts of workmanship and professionalism raise significant red flags. Potential clients should tread carefully, weighing the risk of potential poor quality against the positive experiences shared by a subset of reviewers. Addressing the issues around accountability, legitimacy, and consistency in service delivery should be priorities for Branch Tech Plumbing to improve its reputation and customer satisfaction in the future. Read less