Advanced Plumbing of Monroe

The reviews indicate a clear division in customer experiences with Advanced Plumbing of Monroe. On the positive side, several reviews commend the company for quick response times and professional interactions. Customers appreciated the thoroughness and friendliness of staff, as evident from remarks about specific personnel, especially Josh, who was highlighted for his honesty and quality work. Rev... Read more

The reviews indicate a clear division in customer experiences with Advanced Plumbing of Monroe. On the positive side, several reviews commend the company for quick response times and professional interactions. Customers appreciated the thoroughness and friendliness of staff, as evident from remarks about specific personnel, especially Josh, who was highlighted for his honesty and quality work. Reviewers who had multiple interactions with the company expressed loyalty and a willingness to return for future plumbing needs, indicating overall satisfaction with their services. Conversely, critical feedback emerged from a few customers who reported negative experiences with the workmanship and efficiency of the plumbers sent to their homes. Key issues included perceived inexperience, specifically referencing young technicians who seemed unprepared for the tasks assigned to them. Reviewers noted dissatisfaction with the time taken for plumbing solutions, coupled with feelings of being overcharged for minimal service. One review pointed out that after a brief drain snaking, customers were referred to another plumber, which led to feelings of wasted time and money. The combination of these sentiments suggests that Advanced Plumbing might benefit from focusing on training and addressing the professionalism of all employees, particularly newer apprentices. The company likely has the potential to build a stronger reputation by ensuring consistent service quality and reinforcing customer trust through fair pricing and effective problem resolution. Read less