Overview of Company Customer Sentiment Analysis in May
All three reviews are strongly negative and paint a consistent picture of serious operational failures. Professionalism is critically low across the board, with documented no-shows, broken appointments, no callbacks, and rude or dismissive behavior reported in every review. Pricing is flagged as deceptive, with one reviewer explicitly describing prices doubling after initial quotes and another bei... Read more
All three reviews are strongly negative and paint a consistent picture of serious operational failures. Professionalism is critically low across the board, with documented no-shows, broken appointments, no callbacks, and rude or dismissive behavior reported in every review. Pricing is flagged as deceptive, with one reviewer explicitly describing prices doubling after initial quotes and another being charged an additional $125 mid-job for work already agreed upon in writing. Project completion is severely compromised, with technicians arriving hours late, ill-prepared, and in one case refusing to complete the agreed scope of work without additional payment. The limited experience score reflects one reviewer's account of a technician who appeared unwilling and unprepared to perform the technical work required, though direct commentary on skill level is sparse. Read less