Fast Plumbing

Positive Experiences: - Many customers commended specific technicians like Eric, Eli, and Stephen for their knowledge, friendliness, and professionalism. Reviews highlighted instances where technicians efficiently resolved plumbing issues while explaining the process to customers, enhancing trust during service. - Several reviews pointed out the speed of service as a major advantage. Fast ... Read more

Positive Experiences: - Many customers commended specific technicians like Eric, Eli, and Stephen for their knowledge, friendliness, and professionalism. Reviews highlighted instances where technicians efficiently resolved plumbing issues while explaining the process to customers, enhancing trust during service. - Several reviews pointed out the speed of service as a major advantage. Fast Plumbing lived up to its name by providing rapid responses to emergency calls, often sending technicians the same day. - Reasonable pricing was mentioned by some, particularly when compared to prior experiences with other plumbing companies. Several customers felt that they received good value for straightforward repairs, such as fixing leaks or unclogging drains.Negative Experiences: - A troubling trend in reviews was the claims of high diagnostic fees and inflated service charges. Several customers expressed outrage at being charged large amounts for simple diagnoses without any repairs being made, often mentioning significant discrepancies in pricing compared to competitors. - Issues surrounding perceived unethical business practices surfaced, with multiple reviewers describing experiences where they felt they were advised to undertake excessive work at sky-high costs. This eroded trust, leading to recommendations for others to avoid the company. - Negative interactions with customer service were common, particularly around billing transparency. Many customers reported poor communication when trying to clarify charges or resolve issues, with some feeling dismissed or belittled during conversations.Overall Perception: - The company's reputation is mixed Read less