Rork Plumbing & Piping Service

Rork Plumbing's WW Score is severely dragged down by an overwhelming pattern of pricing complaints spanning over a decade, with the vast majority of reviewers describing quotes they considered grossly inflated — in some cases 5x to 10x what competitors charged for the same work. Professionalism is mixed: while technicians are frequently described as courteous, prompt, and wearing shoe coverings,... Read more

Rork Plumbing's WW Score is severely dragged down by an overwhelming pattern of pricing complaints spanning over a decade, with the vast majority of reviewers describing quotes they considered grossly inflated — in some cases 5x to 10x what competitors charged for the same work. Professionalism is mixed: while technicians are frequently described as courteous, prompt, and wearing shoe coverings, the owner Keith Rork is described in multiple reviews as hostile and combative when pricing is challenged, and a 2021 review documents refusal to wear masks in customers' homes. Project completion scores moderately, as most jobs that were accepted and paid for appear to have been completed, but several reviewers sent technicians away rather than pay the quoted price, and one misdiagnosis was documented. Workmanship quality receives some positive mentions, but the volume and consistency of pricing complaints across all years of reviews is the dominant signal in this dataset. Read less