Pat’s Sewer Cleaning

Pat's Sewer Cleaning has a deeply mixed record across all four dimensions, with professionalism being the most consistently problematic area. Multiple reviews describe the owner (Scott) as rude, dismissive, and prone to hanging up on customers or using abusive language, including one account of a manager calling a customer a profane name. Project completion is similarly troubled, with documented n... Read more

Pat's Sewer Cleaning has a deeply mixed record across all four dimensions, with professionalism being the most consistently problematic area. Multiple reviews describe the owner (Scott) as rude, dismissive, and prone to hanging up on customers or using abusive language, including one account of a manager calling a customer a profane name. Project completion is similarly troubled, with documented no-shows, cancelled appointments without notice, failed video inspections, and at least one instance of work left incomplete or potentially not performed at all. On the positive side, a subset of reviews — particularly older ones and those involving field technicians rather than the owner — describe courteous, skilled workers who arrived promptly and resolved issues effectively. Pricing feedback is split: some customers praised fair or competitive pricing and transparency, while others reported being charged for incomplete work or receiving inflated quotes that were dramatically undercut by competitors. The overall picture is of a company with capable field staff but serious and recurring issues at the ownership and management level. Read less