Gray’s Plumbing

Gray's Plumbing shows mixed performance across dimensions. Professionalism is the weakest area (68/100), with multiple reviews citing poor communication, unresponsiveness to callbacks, tardiness, and one concerning incident involving apparent alcohol use during a bid. Project completion scores well (80/100) with most jobs finished and follow-through demonstrated, though one review noted a two-trip... Read more

Gray's Plumbing shows mixed performance across dimensions. Professionalism is the weakest area (68/100), with multiple reviews citing poor communication, unresponsiveness to callbacks, tardiness, and one concerning incident involving apparent alcohol use during a bid. Project completion scores well (80/100) with most jobs finished and follow-through demonstrated, though one review noted a two-trip situation. Experience and pricing both score in the mid-70s, with customers generally praising technical knowledge and fair pricing, though some questioned competency and value. The company demonstrates strong responsiveness in some cases but severe communication failures in others, creating inconsistency. Read less