Overview of Company Customer Sentiment Analysis in January
The reviews for Detroit Electrical & Plumbing portray an overwhelmingly negative sentiment. Customers express deep dissatisfaction, highlighting serious concerns about the company's integrity, lack of licensing, and inadequate service. Many have experienced financial loss and subpar workmanship, leading to frustration and distrust. The absence of a physical address and inability to contact the com... Read more
The reviews for Detroit Electrical & Plumbing portray an overwhelmingly negative sentiment. Customers express deep dissatisfaction, highlighting serious concerns about the company's integrity, lack of licensing, and inadequate service. Many have experienced financial loss and subpar workmanship, leading to frustration and distrust. The absence of a physical address and inability to contact the company further fuels the perception of unprofessionalism and unreliability. Read less
Overview of Company Customer Sentiment Analysis in January
The feedback regarding Detroit Electrical & Plumbing clearly illustrates a pattern of complaints centered on several key issues:Lack of Professionalism and Integrity: Many reviewers accuse the company of being scammers, emphasizing their disappointment with the integrity of both the business and its employees. The absence of licensing and insurance raised serious red flags for customers, who felt ... Read more
The feedback regarding Detroit Electrical & Plumbing clearly illustrates a pattern of complaints centered on several key issues:Lack of Professionalism and Integrity: Many reviewers accuse the company of being scammers, emphasizing their disappointment with the integrity of both the business and its employees. The absence of licensing and insurance raised serious red flags for customers, who felt that they were misled.Poor Quality of Service: Reviews detail experiences where technicians were unable to resolve issues, with one customer noting that the technician exacerbated the problem instead of fixing it. This lack of effective service leads to significant frustration, particularly when customers expect professional standards.Inaccessibility and Communication Issues: Customers frequently mentioned difficulties reaching the company after service was rendered. Reports of no-shows and unresponsive communication channels contributed to an inability to resolve ongoing issues, leaving customers feeling abandoned.Negative Financial Experience: The financial aspect is a recurring theme, where customers feel duped into paying for services that were either inadequate or not delivered at all. Instances of lost money and the need to seek help from alternative, reliable service providers were highlighted as significant grievances.Consequences of Inaction: Reviewers pointed out that their negative experiences with Detroit Electrical & Plumbing led them to consult other professionals, indicating that the company not only failed in customer service but also negatively impacted their customers Read less