Overview of Company Customer Sentiment Analysis in May
Allied Plumbing & Sewer shows a mixed performance profile across all four dimensions. Professionalism scores are dragged down significantly by a serious unresolved callback failure (the 2016 leaking pipe review), a prolonged dispute over post-job cleanup (the 2015 backyard leveling review), and a detailed 2013 complaint alleging overcharging, refusal to provide an itemized invoice, and possible th... Read more
Allied Plumbing & Sewer shows a mixed performance profile across all four dimensions. Professionalism scores are dragged down significantly by a serious unresolved callback failure (the 2016 leaking pipe review), a prolonged dispute over post-job cleanup (the 2015 backyard leveling review), and a detailed 2013 complaint alleging overcharging, refusal to provide an itemized invoice, and possible theft of materials — all of which represent serious integrity concerns. Pricing receives a below-average score due to the 2013 review alleging unjustifiable material charges totaling $600 with no documentation provided, though some other reviewers noted reasonable or upfront pricing. Project completion is penalized because at least two reviews describe work that was either not fully resolved (ongoing leak after $300+ spent) or follow-through obligations that were disputed and delayed. Experience scores moderately positively, as several reviewers praised the technical approach including camera diagnostics and thorough explanations, and at least one reviewer confirmed the repair ultimately solved a long-standing basement flooding problem. Read less