WB Plumbing

Positive reviews consistently praise Bill's responsiveness, professionalism, and communication skills. Customers frequently note that he arrives promptly, explains the work being done, and offers tips to maintain their plumbing systems. Many highlight his ability to attend to emergencies, with specific examples of him responding to flooding situations after hours. These aspects help to establish a... Read more

Positive reviews consistently praise Bill's responsiveness, professionalism, and communication skills. Customers frequently note that he arrives promptly, explains the work being done, and offers tips to maintain their plumbing systems. Many highlight his ability to attend to emergencies, with specific examples of him responding to flooding situations after hours. These aspects help to establish a positive image of WB Plumbing in terms of customer service and reliability. Words like "great," "highly recommended," and "professional" appear repeatedly in favorable reviews, reflecting an overall satisfaction with the service provided. Conversely, the negative reviews paint a drastically different picture. Key complaints revolve around pricing practices, with multiple customers alleging that they were charged excessively, and in some cases, without receiving proper receipts. The term "rip-off" is notably used by several dissatisfied customers, indicating a strong sentiment of betrayal regarding financial dealings. There are also serious accusations about Bill sourcing inferior or leftover materials while overcharging for them. The polarization of reviews suggests a potential inconsistency in the service Read less