Wayne’s Drains

Wayne's Drains demonstrates strong technical competency and generally reliable service delivery, with most customers praising technician expertise, responsiveness, and problem-solving ability. However, the company is significantly hampered by inconsistent pricing practices, poor communication about costs, and occasional lapses in professionalism. While many reviews highlight fast response times an... Read more

Wayne's Drains demonstrates strong technical competency and generally reliable service delivery, with most customers praising technician expertise, responsiveness, and problem-solving ability. However, the company is significantly hampered by inconsistent pricing practices, poor communication about costs, and occasional lapses in professionalism. While many reviews highlight fast response times and quality workmanship, a notable cluster of complaints reveals deceptive quoting, unexpected charges, and difficulty obtaining refunds or accountability. The company's performance is highly variable depending on which technician arrives and which office staff handle the call. Read less