Simulis Plumbing & Heating

Simulis Plumbing shows significant inconsistency across reviews spanning 2015–2023. While multiple customers praise technical expertise, responsiveness, and owner Tom's honesty (particularly in emergency situations), the company is heavily criticized for unprofessional staff behavior (rudeness, condescension), poor workmanship quality (heating system installed with packing material inside, bathr... Read more

Simulis Plumbing shows significant inconsistency across reviews spanning 2015–2023. While multiple customers praise technical expertise, responsiveness, and owner Tom's honesty (particularly in emergency situations), the company is heavily criticized for unprofessional staff behavior (rudeness, condescension), poor workmanship quality (heating system installed with packing material inside, bathroom plumbing leaks, incomplete work), and substantially inflated pricing (generator quote $26,000 vs. market $9,000; main pipe cleaning $800–$750 vs. competitor $150). Positive reviews emphasize reliability and follow-through on complex jobs; negative reviews document incomplete diagnostics, safety hazards (exposed wiring, smoke/fire risk), and lack of quality control. The WW Score reflects this polarization: strong experience and responsiveness offset by weak professionalism and poor pricing transparency. Read less