SAAB Plumbing and Heating

- Negative Experiences: A significant number of reviews indicate dissatisfaction with SAAB's customer service practices. Reviewers frequently expressed frustration about high cancellation fees and a lack of clarity surrounding billing. For instance, a customer reported being charged $200 for a canceled appointment without any prior service being rendered. This practice has led to feelings of mistr... Read more

- Negative Experiences: A significant number of reviews indicate dissatisfaction with SAAB's customer service practices. Reviewers frequently expressed frustration about high cancellation fees and a lack of clarity surrounding billing. For instance, a customer reported being charged $200 for a canceled appointment without any prior service being rendered. This practice has led to feelings of mistrust among clients, prompting them to advise others to seek services elsewhere. - Quality of Service: While some reviews noted that the service was effective and that certain technicians were friendly and competent, these positive experiences were not uniform. Negative feedback often centered around the inconsistency in service quality, with reports of missed appointments and lack of communication being particularly common. There was a notable complaint about an office manager described as "miserable," suggesting a gap in customer relations training or staff morale that detracts from the overall client experience. - Competitiveness in Pricing: Several reviews indicate that SAAB Read less