M.C.P. Plumbing & Heating

This contractor (MCP Plumbing & Heating, operated by Michael Porter/Mike) demonstrates severe deficiencies across all dimensions. Eight of nine reviews are 1-star ratings documenting chronic unprofessionalism including missed appointments, no-shows despite explicit promises, hanging up on customers, and disrespectful behavior. Pricing practices are consistently predatory: hidden charges, unauthori... Read more

This contractor (MCP Plumbing & Heating, operated by Michael Porter/Mike) demonstrates severe deficiencies across all dimensions. Eight of nine reviews are 1-star ratings documenting chronic unprofessionalism including missed appointments, no-shows despite explicit promises, hanging up on customers, and disrespectful behavior. Pricing practices are consistently predatory: hidden charges, unauthorized upsells, inflated labor rates, travel time overcharges, and refusal to provide itemized bills. Project completion is severely compromised with incomplete work, abandoned jobs, and follow-up failures. Technical competence is questioned in multiple reviews with reports of unnecessary part replacements and failure to diagnose problems. The single 4-star review from 2011 appears isolated and generic compared to the detailed, corroborated complaints across other reviews. Read less