M.C.P. Plumbing & Heating

The sentiment reflected in the reviews for M.C.P. Plumbing & Heating is overwhelmingly negative, with several key themes emerging:Unprofessionalism: Multiple reviewers highlight the unprofessional behavior of the staff, especially the owner, Mike. Accounts of rude interactions are prevalent, with some customers describing experiences where they felt scolded or disrespected. This contributes to a p... Read more

The sentiment reflected in the reviews for M.C.P. Plumbing & Heating is overwhelmingly negative, with several key themes emerging:Unprofessionalism: Multiple reviewers highlight the unprofessional behavior of the staff, especially the owner, Mike. Accounts of rude interactions are prevalent, with some customers describing experiences where they felt scolded or disrespected. This contributes to a perception that the company does not prioritize customer service.Poor Communication: Customers frequently mention the lack of updates regarding appointments, leading to frustrations caused by no-shows and delays. There are specific instances shared where customers were left waiting for hours without any communication from the company, indicating a significant shortcoming in customer relations.Deceptive Pricing Practices: Several reviews express concerns over unexpected charges and unclear billing practices. Reviewers outline situations where they were overbilled or charged for services without prior approval, which has led to distrust in the company Read less