JN Service HVAC & Plumbing

This contractor shows significant inconsistency across projects. Professionalism scores are dragged down by two severe failures: a technician who hard-locked an HVAC system and couldn't fix it, and a team that ghosted a customer after failing to complete plumbing work. However, five recent reviews (Aug-Sep 2024) praise punctuality, communication, and politeness. Project completion is similarly mix... Read more

This contractor shows significant inconsistency across projects. Professionalism scores are dragged down by two severe failures: a technician who hard-locked an HVAC system and couldn't fix it, and a team that ghosted a customer after failing to complete plumbing work. However, five recent reviews (Aug-Sep 2024) praise punctuality, communication, and politeness. Project completion is similarly mixed—some jobs finished quickly and well, but others were abandoned or required callbacks. Experience appears solid when work is completed, with customers noting good diagnostics and technical knowledge. The stark contrast between 1-star and 5-star reviews suggests either inconsistent service quality or potential fake positive reviews (generic phrasing, minimal detail in several 5-star reviews). Read less