Jeff Bernard Plumbing, Heating & Drain Cleaning

Jeff Bernard's business shows severe and consistent problems across multiple dimensions. While one early positive review (2015) and one recent positive review (2023) praise his ethics and work quality, five negative reviews spanning 2015–2019 document serious issues: extreme pricing markups (sump pump $850 for <1 hour; hot water heater $2000 vs. $350 retail; $500 for 2 hours of work at $150/hour... Read more

Jeff Bernard's business shows severe and consistent problems across multiple dimensions. While one early positive review (2015) and one recent positive review (2023) praise his ethics and work quality, five negative reviews spanning 2015–2019 document serious issues: extreme pricing markups (sump pump $850 for <1 hour; hot water heater $2000 vs. $350 retail; $500 for 2 hours of work at $150/hour plus $200 service charge), incomplete project work (bathroom vanity and dishwasher left unfinished for a month, garbage disposal not plugged causing flood damage), poor communication and responsiveness (ignoring customer messages, blocking a customer), and unprofessional conduct (threatening legal action against a reviewer, inappropriate questions about household members). The recency of the positive reviews (2023) is offset by the pattern and severity of documented complaints from 2015–2019. Read less