Ironstone Plumbing & Heating

Ironstone demonstrates solid technical competence and workmanship across multiple job types (gas lines, water heaters, valve repairs), earning a score of 80 for experience. However, professionalism is significantly undermined by documented rudeness, failure to follow up on promised estimates, and non-responsiveness to callbacks. Pricing presents a major concern, with one customer reporting a boile... Read more

Ironstone demonstrates solid technical competence and workmanship across multiple job types (gas lines, water heaters, valve repairs), earning a score of 80 for experience. However, professionalism is significantly undermined by documented rudeness, failure to follow up on promised estimates, and non-responsiveness to callbacks. Pricing presents a major concern, with one customer reporting a boiler service charge of $325 versus typical market rates of $89–$125, suggesting potential overcharging. Project completion appears adequate when work is accepted, but the limited sample size and mixed signals across reviews prevent higher confidence. The 2016 and 2015 review dates are notably older, reducing recency weight. Read less