Gustafson Plumber

Gustafson Plumbing shows a deeply polarized review pattern with 19 five-star reviews praising responsiveness, technical skill, and professionalism, but 11 one-star reviews citing serious issues with billing practices, scheduling reliability, and follow-through on commitments. While recent reviews (2023-2025) are predominantly positive and highlight strong technical expertise and customer service, ... Read more

Gustafson Plumbing shows a deeply polarized review pattern with 19 five-star reviews praising responsiveness, technical skill, and professionalism, but 11 one-star reviews citing serious issues with billing practices, scheduling reliability, and follow-through on commitments. While recent reviews (2023-2025) are predominantly positive and highlight strong technical expertise and customer service, older reviews (2014-2022) reveal persistent complaints about estimate fees, overbilling, missed appointments, and unfinished work. The company demonstrates strong experience and occasional professionalism, but pricing transparency and project completion reliability are significant concerns that substantially lower the overall score. Read less