Gauthier’s Plumbing & Heating

Gauthier's Plumbing shows strong professionalism in customer interactions when they do respond, with courteous staff and timely service noted across multiple reviews. However, significant reliability issues emerge: two recent reviews (2017) report complete non-responsiveness to callbacks, and a 2018 review highlights pricing concerns with a $265 charge for 45 minutes of drain work perceived as exc... Read more

Gauthier's Plumbing shows strong professionalism in customer interactions when they do respond, with courteous staff and timely service noted across multiple reviews. However, significant reliability issues emerge: two recent reviews (2017) report complete non-responsiveness to callbacks, and a 2018 review highlights pricing concerns with a $265 charge for 45 minutes of drain work perceived as excessive. Work quality appears solid when completed, but project completion is undermined by documented failures to follow up on service requests. The company demonstrates technical competence but suffers from inconsistent responsiveness and transparency around pricing. Read less