Adams R M Plumbing & Heating

Rich Adams receives generally positive feedback on workmanship and follow-through, with multiple reviewers praising his dedication and willingness to go the extra mile, including handling difficult situations like a water heater company dispute. However, professionalism is meaningfully dinged by one reviewer who reported uncomfortable personal comments, and another who noted he talked about person... Read more

Rich Adams receives generally positive feedback on workmanship and follow-through, with multiple reviewers praising his dedication and willingness to go the extra mile, including handling difficult situations like a water heater company dispute. However, professionalism is meaningfully dinged by one reviewer who reported uncomfortable personal comments, and another who noted he talked about personal topics (his snow thrower) before charging a price the customer felt was high. Pricing is a mixed signal: two reviewers called his rates reasonable, while one explicitly felt overcharged for a simple job and another implied dissatisfaction. Project completion is mostly strong but is held back by one reviewer noting that old, broken equipment was not removed after the job. The review base is small and spans several years, limiting overall confidence. Read less