A. Direda Plumbing Heating & Air Conditioning

DiReda Plumbing & Heating presents a deeply mixed picture across all four dimensions. Professionalism is significantly dragged down by repeated complaints about unreturned calls, broken promises of callbacks, cancellations, and one instance of quoting inconsistency — though several positive reviews praise responsiveness and emergency availability. Pricing is the weakest dimension, with multiple ... Read more

DiReda Plumbing & Heating presents a deeply mixed picture across all four dimensions. Professionalism is significantly dragged down by repeated complaints about unreturned calls, broken promises of callbacks, cancellations, and one instance of quoting inconsistency — though several positive reviews praise responsiveness and emergency availability. Pricing is the weakest dimension, with multiple explicit complaints about overcharging, inflated travel time billing, marked-up parts, and a $175 charge for an unrequested service call — these are serious and specific grievances that cannot be dismissed. Project completion is middling: several jobs were completed well and promptly, but there are credible accounts of abandoned quotes, no-shows, and a part failure with refusal to warranty the work. Experience scores modestly above average, as the positive reviews do describe competent technical work (re-soldering AC piping, hot water heater replacements, valve work), but the sloppy workmanship complaint and part failure undercut confidence. Read less