Wilmington Plumbing & Heating

The reviews for Wilmington Plumbing & Heating reflect a consensus of excellent service and dedication to customer satisfaction. A recurring theme is the punctuality and responsiveness of the company; multiple customers noted that Rick arrived promptly, even for emergency situations that required immediate attention. For instance, one customer appreciated Rick's quick arrival after hours to handle ... Read more

The reviews for Wilmington Plumbing & Heating reflect a consensus of excellent service and dedication to customer satisfaction. A recurring theme is the punctuality and responsiveness of the company; multiple customers noted that Rick arrived promptly, even for emergency situations that required immediate attention. For instance, one customer appreciated Rick's quick arrival after hours to handle a flooded boiler room, demonstrating the company's commitment to urgent care. Affordability is another strong point highlighted in the feedback. Reviewers often remarked on the reasonable pricing for the services rendered, with many agreeing that the charges were significantly lower than those of competitors. One customer specifically mentioned that Rick provided a detailed and fair estimate before proceeding, allowing them to make informed decisions without feeling pressured. Rick, the owner, is often described in glowing terms. Reviewers appreciated his friendly demeanor, expertise, and thorough approach. His willingness to answer questions and explain the repair processes contributed to a sense of trust and comfort among customers. Feedback indicates that customers felt they were being treated fairly and received more than just a transaction; they felt valued and heard. Additionally, the use of coupons available on the company website indicates a customer-focused approach, allowing clients to save money and enhancing the overall experience. In summary, Wilmington Plumbing & Heating stands out for its reliability, fair pricing, and top-notch customer service, with Rick Read less