Overview of Company Customer Sentiment Analysis in January
The reviews indicate a profoundly negative sentiment towards Tyminski Mike Plumbing & Heating, with multiple customers expressing frustration about unresponsiveness, lack of service completion, and issues with deposits. Customers report having paid substantial upfront fees but experiencing delays and silence from the company, leading to feelings of betrayal and significant dissatisfaction. The the... Read more
The reviews indicate a profoundly negative sentiment towards Tyminski Mike Plumbing & Heating, with multiple customers expressing frustration about unresponsiveness, lack of service completion, and issues with deposits. Customers report having paid substantial upfront fees but experiencing delays and silence from the company, leading to feelings of betrayal and significant dissatisfaction. The theme of poor communication looms large, with clients feeling neglected and contemplating legal action as a result of their experiences. Read less
Overview of Company Customer Sentiment Analysis in January
The reviews consistently reflect a pattern of severe dissatisfaction with Tyminski Mike Plumbing & Heating. The primary issues noted revolve around unreliable service, unreturned communication, and financial grievances regarding deposits. Customers emphasized their disappointment with the lack of follow-through after making significant upfront payments for both deposits and materials, which were c... Read more
The reviews consistently reflect a pattern of severe dissatisfaction with Tyminski Mike Plumbing & Heating. The primary issues noted revolve around unreliable service, unreturned communication, and financial grievances regarding deposits. Customers emphasized their disappointment with the lack of follow-through after making significant upfront payments for both deposits and materials, which were cashed promptly, yet no work was initiated within the expected timeframe. Specific sentiments include:Unresponsiveness: Several reviewers conveyed frustration over the lack of communication from Mike Tyminski after payments were made. Customers expressed their grievances about not receiving updates or replies to phone calls and messages, which exacerbated their feelings of neglect.Delayed Service: Many customers indicated that promised service dates were not honored, leading to inconvenience and dissatisfaction. The lack of timely service is a recurring theme, as customers had arranged their schedules to accommodate the appointments that ultimately did not occur.Financial Concerns: The reviews highlight significant concerns regarding financial transactions, with customers noting that their checks were cashed while no service was rendered. This has prompted some to consider legal actions, expressing a loss of trust in the company's integrity.Professionalism: Some reviewers questioned the professionalism of the business, particularly one noting the expiration of Mike Tyminski's plumbing license. This raises concerns about credibility and suggests a lack of proper business management. In summary, the reviews suggest that Tyminski Mike Plumbing & Heating is currently facing severe criticisms regarding its customer service practices, reliability, and overall business ethics, leading to disappointed clients who feel compelled to seek legal recourse. Read less
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