Addario’s Services

Addario's presents a deeply polarized review profile: a large cluster of recent 5-star reviews (predominantly from mid-2024 through mid-2025) praise individual technicians as courteous, knowledgeable, and punctual, while a substantial and detailed body of 1-star reviews spanning 2016–2024 documents serious, recurring failures across every dimension. Pricing is the most consistently criticized di... Read more

Addario's presents a deeply polarized review profile: a large cluster of recent 5-star reviews (predominantly from mid-2024 through mid-2025) praise individual technicians as courteous, knowledgeable, and punctual, while a substantial and detailed body of 1-star reviews spanning 2016–2024 documents serious, recurring failures across every dimension. Pricing is the most consistently criticized dimension, with dozens of reviewers independently describing hidden fees, bait-and-switch consultation charges, wildly inflated quotes (sometimes 2–5x competitor prices), and billing for work not performed. Project completion is severely undermined by multiple accounts of abandoned or incomplete jobs, unresolved callbacks, broken promises, and work that caused additional damage (flooding, incorrect installations, severed pipes). Professionalism scores are dragged down by widespread reports of no-shows, repeated appointment cancellations, unresponsive management, rude office staff, and in several cases aggressive or intimidating sales tactics. Technical experience is mixed: individual technicians are sometimes praised, but multiple detailed reviews describe misdiagnoses, incorrect installations, and failures that required other companies to correct Addario's work. Read less