A. J. Black

The reviews point to a troubling trend for A. J. Black, once regarded as a reliable and reasonably priced service provider. A prominent finding is the drastic deterioration of customer communication, with multiple accounts of unanswered calls and lack of follow-up on unfinished work, leading to feelings of frustration and abandonment among customers. Additionally, there are notable concerns reg... Read more

The reviews point to a troubling trend for A. J. Black, once regarded as a reliable and reasonably priced service provider. A prominent finding is the drastic deterioration of customer communication, with multiple accounts of unanswered calls and lack of follow-up on unfinished work, leading to feelings of frustration and abandonment among customers. Additionally, there are notable concerns regarding professionalism; one review highlights the abandonment of debris from completed jobs, which not only reflects poorly on the company's cleanup practices but also poses a safety hazard in family environments. This deterioration of service quality has led to consumers feeling disrespected and overcharged, with at least one customer feeling misled about the costs associated with the service. The recurring theme across the reviews is a strong feeling of betrayal from what was once a trusted local service provider. Previous customers express sadness over the company Read less