O’keefe Brothers Plumbing & Heating

This single review paints a deeply negative picture across multiple dimensions. The reviewer explicitly describes deceptive billing practices including charging for unlicensed helpers, a non-working family member, and fabricated hours beyond when work actually stopped. Pricing transparency is essentially non-existent based on this account, with the reviewer strongly advising others to get everythi... Read more

This single review paints a deeply negative picture across multiple dimensions. The reviewer explicitly describes deceptive billing practices including charging for unlicensed helpers, a non-working family member, and fabricated hours beyond when work actually stopped. Pricing transparency is essentially non-existent based on this account, with the reviewer strongly advising others to get everything in writing. Professionalism is severely undermined by the alleged time fraud and the use of unqualified personnel billed at premium rates. No information was provided regarding technical skill or workmanship quality, so the Experience dimension cannot be scored. Read less