A & D Sewer & Drain

Recent reviews of A&D Sewer & Drain reflect a significant decline in customer satisfaction compared to its previously positive reputation. Customers highlight poor workmanship and a lack of accountability from the owner, resulting in recurring issues without proper resolution. The sentiment towards the company's customer service is overwhelmingly negative, with users expressing frustration at havi... Read more

Recent reviews of A&D Sewer & Drain reflect a significant decline in customer satisfaction compared to its previously positive reputation. Customers highlight poor workmanship and a lack of accountability from the owner, resulting in recurring issues without proper resolution. The sentiment towards the company's customer service is overwhelmingly negative, with users expressing frustration at having to repeatedly seek assistance and receiving minimal support in addressing subpar work. Overall, there is a strong recommendation against engaging with this company paired with a caution to other potential customers. Detailed Sentiment Analysis: The review paints a grim picture of A&D Sewer & Drain, specifically focusing on the decline of its service quality and customer support. Customers previously had a positive experience with the company, but their trust waned after encountering multiple issues during recent interactions. The consistent theme of dissatisfaction stems from poorly executed plumbing work, exemplified by the alarming incident of a faucet falling off while in use, raising concerns about safety and professionalism. Moreover, the reviews indicate a troubling pattern where the owner and technicians appear to prioritize financial gain over customer satisfaction. Customers report being met with heavy caulking as a solution rather than a genuine effort to resolve the underlying issues, suggesting a lack of thoroughness in their craftsmanship. The owner Read less