PC Plumbing Heating & Air Conditioning

This contractor's reviews paint a consistently negative picture across nearly all dimensions. Professionalism is severely damaged by repeated no-shows, missed appointment windows, failure to call customers back, and at least one technician described as reeking of cigarette smoke — with only one or two reviews offering any positive remarks about individual technicians. Pricing is a major recurrin... Read more

This contractor's reviews paint a consistently negative picture across nearly all dimensions. Professionalism is severely damaged by repeated no-shows, missed appointment windows, failure to call customers back, and at least one technician described as reeking of cigarette smoke — with only one or two reviews offering any positive remarks about individual technicians. Pricing is a major recurring complaint, with multiple reviewers citing estimates dramatically higher than competitors (e.g., $1,054 for a spigot job done elsewhere for $340; $1,200 for an AC repair that cost $230 elsewhere), and several reviewers flagging deceptive or unclear pricing practices. Project completion is also problematic, with documented cases of abandoned work (broken fireplace left unrepaired for over a month), cancelled orders due to parts delays, and multiple instances of technicians failing to show up at all. Experience scores slightly higher due to a handful of reviews noting competent individual technicians, but one review explicitly describes a misdiagnosis (motor declared dead when only a capacitor needed replacing), which significantly undermines confidence in technical skill. Read less