Abacus Plumbing Heating and Gas Fitting

Pete consistently receives strong praise for professionalism across nearly all reviews, with customers highlighting his responsiveness, punctuality, courteous demeanor, clear communication, and clean work habits. Project completion scores are high, with multiple reviewers noting jobs were finished same-day or within the agreed timeframe, including during emergency situations and a snowstorm. Exper... Read more

Pete consistently receives strong praise for professionalism across nearly all reviews, with customers highlighting his responsiveness, punctuality, courteous demeanor, clear communication, and clean work habits. Project completion scores are high, with multiple reviewers noting jobs were finished same-day or within the agreed timeframe, including during emergency situations and a snowstorm. Experience scores are similarly strong, with several technically-minded reviewers explicitly noting Pete's skill, up-to-date knowledge, and problem-solving ability on complex hydronic and emergency plumbing jobs. Pricing is the weakest dimension: while the majority of reviewers describe rates as fair or reasonable, one 1-star review explicitly accuses Pete of overstating material costs and padding labor time estimates, which meaningfully pulls this dimension down. All reviews are older than 12 months, with the most recent dating to early 2018, which reduces confidence in how well this score reflects current performance. Read less