Thomas J Kennedy Plumbing Heating & HVAC

Kennedy Plumbing demonstrates strong professionalism across multiple reviews, with consistent praise for punctuality, courtesy, and responsiveness. Pricing is generally viewed favorably with transparent quotes and competitive rates. However, project completion shows a significant vulnerability: while most jobs are completed on time and to specification, one detailed 1-star review documents a criti... Read more

Kennedy Plumbing demonstrates strong professionalism across multiple reviews, with consistent praise for punctuality, courtesy, and responsiveness. Pricing is generally viewed favorably with transparent quotes and competitive rates. However, project completion shows a significant vulnerability: while most jobs are completed on time and to specification, one detailed 1-star review documents a critical installation error (toilet installed too close to wall, causing water damage) that suggests quality control lapses. Experience is solid overall, with technicians demonstrating technical knowledge and problem-solving ability, though the installation defect raises concerns about consistency. The company's longevity and repeat customer base are positive indicators, but the severity of the documented failure warrants a more conservative score. Read less