AW-Pump

This contractor's reviews paint a consistently negative picture across nearly all dimensions. Professionalism is the most heavily evidenced dimension and is severely poor — multiple reviewers explicitly describe the owner as rude, dismissive, and unprofessional, including hanging up on a customer and walking off a job mid-service. Pricing concerns are significant, with reviewers citing a $395 di... Read more

This contractor's reviews paint a consistently negative picture across nearly all dimensions. Professionalism is the most heavily evidenced dimension and is severely poor — multiple reviewers explicitly describe the owner as rude, dismissive, and unprofessional, including hanging up on a customer and walking off a job mid-service. Pricing concerns are significant, with reviewers citing a $395 diagnostic fee and charges substantially higher than competitors, with no transparency or explanation offered. Project completion is also problematic, with one reviewer discovering incomplete work (an improperly seated well cap with missing hardware) months after the job, and the contractor refusing to return to address it. The limited experience data available suggests poor problem-solving and workmanship follow-through rather than technical incompetence per se, but the pattern of abandoned or incomplete work is damaging. Read less