R.J. Riquier Inc.

The recent reviews for R.J. Riquier Inc. present a mixed sentiment. While numerous customers commend their professionalism, knowledge, and customer service, there are concerns about high pricing for some services. Many customers express strong loyalty and willingness to recommend the company; however, the dissatisfaction regarding quoted prices before service undermines the otherwise positive perc... Read more

The recent reviews for R.J. Riquier Inc. present a mixed sentiment. While numerous customers commend their professionalism, knowledge, and customer service, there are concerns about high pricing for some services. Many customers express strong loyalty and willingness to recommend the company; however, the dissatisfaction regarding quoted prices before service undermines the otherwise positive perception. In detail, the reviews reveal several common themes and distinct sentiments. On the positive side, many customers highlight the professionalism of the plumbers, noting their knowledgeable staff and well-presented appearance in uniforms. The reliability and timely response of the company are also frequently mentioned, with one reviewer particularly appreciating the care shown for the customer's home, such as using booties to protect floors. Long-term customers express strong loyalty, indicating they would continue to use R.J. Riquier even after moving out of state, which speaks volumes about the trust they place in the company's services. However, on the negative side, there is a notable concern about the pricing of some services. One reviewer felt that the cost of a repair was excessively high compared to estimates provided by other plumbers, indicating a discontent with transparency and pricing practices, particularly the lack of a preliminary quote. This sense of dissatisfaction may deter some future customers who are price-sensitive or looking for upfront estimates before service. Overall, while R.J. Riquier Inc. garners appreciation for its service quality and customer relations, the pricing concerns represent an area for improvement that could enhance overall customer satisfaction. Read less