Ray Page Plumbing, INC

The reviews indicate several common themes in customer experiences with Ray Page Plumbing, INC.Quality of Work: Many customers appreciate the workmanship and effectiveness of repairs, mentioning quick problem-solving and thorough diagnostics. Positive experiences with specific plumbers, such as Danny and Scott, were highlighted, reinforcing the skill level within the team.Customer Service: A numbe... Read more

The reviews indicate several common themes in customer experiences with Ray Page Plumbing, INC.Quality of Work: Many customers appreciate the workmanship and effectiveness of repairs, mentioning quick problem-solving and thorough diagnostics. Positive experiences with specific plumbers, such as Danny and Scott, were highlighted, reinforcing the skill level within the team.Customer Service: A number of reviews emphasize courteous and friendly interactions with staff, creating a generally positive impression of customer relations. However, this was not universal. Some customers reported frustrations regarding delayed appointments or a lack of courtesy when service staff interacted with them, leading to dissatisfaction.Pricing Concerns: A significant point of contention among reviewers was the pricing structure. While some found the cost reasonable for the quality of service provided, others felt surprised by extra charges and the overall expense, especially in emergency situations. This inconsistency contributed to a feeling of unease about transparency in billing.Communication: The company's communication received mixed feedback. Several reviewers praised their responsiveness and eagerness to assist, especially for urgent situations. In contrast, a few customers lamented instances of poor communication, including missed appointments and a lack of updates on service statuses.Follow-up Service: While many customers appeared satisfied with the initial repair work, some expressed concerns that subsequent problems (such as leaking or failure of previous repairs) required additional attention, generating doubt about the long-term reliability of the services provided. Overall, Ray Page Plumbing has managed to secure approximately equal parts praise and criticism across their reviews. The company seems capable of delivering competent service, but challenges in communication and price transparency appear to detract from an otherwise favorable reputation. Read less