Pouliot Plumbing & Heating

Across the recent reviews for Pouliot Plumbing & Heating, there is a strong consensus among customers expressing frustration and dissatisfaction with the service received. Many reported issues with missed appointments, lack of communication, and ultimately, unsatisfactory work that left them with unresolved plumbing problems. The overarching sentiment indicates a significant lack of professionalis... Read more

Across the recent reviews for Pouliot Plumbing & Heating, there is a strong consensus among customers expressing frustration and dissatisfaction with the service received. Many reported issues with missed appointments, lack of communication, and ultimately, unsatisfactory work that left them with unresolved plumbing problems. The overarching sentiment indicates a significant lack of professionalism and reliability, leading to a negative customer experience. In detail, the reviews reflect a common theme of unfulfilled commitments. Multiple customers mentioned instances of "no call no show" for scheduled appointments, highlighting a serious issue with reliability and time management. For instance, one customer described their experience as the "worst professional job," emphasizing the despair felt after investing significant money into a renovation that did not address the initial plumbing issue. Another user echoed this disappointment by noting they were left waiting without any communication from Pouliot, which compounded their frustration. Many reviewers expressed feeling undervalued and disrespected, as their time was not acknowledged by the service provider. The absence of follow-up communication after missed appointments further fueled the negative sentiment. Overall, the feedback suggests that Pouliot Plumbing & Heating is struggling with professionalism and customer service, leading to a decline in customer trust and satisfaction. Read less