Mr. Rooter Plumbing of South Central Connecticut

The majority of recent reviews (2025) paint a consistently positive picture of professionalism, with numerous reviewers explicitly praising punctuality, politeness, neatness, and communication from both office staff and field technicians. Experience and workmanship scores are also strong, with multiple reviewers noting technicians who explained problems clearly, solved difficult issues, and left w... Read more

The majority of recent reviews (2025) paint a consistently positive picture of professionalism, with numerous reviewers explicitly praising punctuality, politeness, neatness, and communication from both office staff and field technicians. Experience and workmanship scores are also strong, with multiple reviewers noting technicians who explained problems clearly, solved difficult issues, and left work areas clean. Project completion is generally solid but is meaningfully dragged down by a serious negative review describing a technician who left mid-job and ghosted a household with a 5-day-old baby, a recurring-clog complaint where a customer paid $1,400 with no resolution, and a complaint about no follow-up estimate ever being provided. Pricing is the weakest dimension, with one reviewer alleging the price was doubled after job completion and another noting the diagnosis was inaccurate and overpriced compared to competitors, though several other reviewers found pricing fair and transparent. Read less