Mr. Rooter Plumbing of Hampden & Hampshire Counties

The reviews for Mr. Rooter Plumbing of Hampden & Hampshire Counties reflect a mixed sentiment from customers over the past month. While many praised the company for its quick response times, professionalism, and the quality of work performed by the technicians, numerous comments highlighted dissatisfaction with pricing and customer service reliability. Several customers pointed out perceived overc... Read more

The reviews for Mr. Rooter Plumbing of Hampden & Hampshire Counties reflect a mixed sentiment from customers over the past month. While many praised the company for its quick response times, professionalism, and the quality of work performed by the technicians, numerous comments highlighted dissatisfaction with pricing and customer service reliability. Several customers pointed out perceived overcharges for relatively simple services and expressed frustration with unexpected fees and communication issues. Mechanically competent work appeared to be overshadowed by negative experiences with billing practices and follow-up service, leading to a lack of trust in the overall value provided. Detailed Sentiment Analysis: Across the shared reviews, a prominent theme emerges: while there were numerous accolades for the professionalism, friendliness, and efficiency of technicians, a significant portion of customers voiced concerns pertaining to pricing and service reliability. Customers generally appreciated the promptness and knowledge of the staff Read less