KMB Jaworski Plumbing & Remodeling

The reviews for KMB Jaworski Plumbing & Remodeling present a mixed but primarily positive sentiment overall. Many customers emphasize the professionalism and family-oriented nature of the business, with one reviewer identifying it as a "fantastic family business." The responsiveness of the team, especially in terms of communication and timely service delivery, has been frequently highlighted. Revi... Read more

The reviews for KMB Jaworski Plumbing & Remodeling present a mixed but primarily positive sentiment overall. Many customers emphasize the professionalism and family-oriented nature of the business, with one reviewer identifying it as a "fantastic family business." The responsiveness of the team, especially in terms of communication and timely service delivery, has been frequently highlighted. Reviewers appreciate the effort made by Ken Jaworski in providing clear guidance on plumbing options without pressuring them into costly alternatives, showcasing his customer-first approach. Several customers have remarked on KMB's promptness in addressing urgent issues, particularly in one case where a service call on a Sunday night led to immediate follow-up for a replacement unit, reflecting a strong commitment to customer care. This level of attentiveness contributes significantly to overall customer satisfaction and fosters loyalty. However, one review pointed out price concerns and quality issues related to outsourced work. This suggests that while some services delivered by KMB were commendable, there are instances where reliance on external contractors may have had a negative impact on the overall experience. The issue of pricing was another point raised, indicating that some customers felt the work could have been done at a more competitive rate. In summary, while there are areas for improvement, particularly regarding pricing and quality control over outsourced work, KMB Jaworski Plumbing & Remodeling is generally perceived positively. Customers appreciate the professionalism, reliability, and personal touch that the family business brings to its services, making it a preferred choice for plumbing needs among many. Read less