J & M Plumbing & Construction

This contractor exhibits severe and consistent failures across all dimensions. Five of six reviews report catastrophic service failures including theft of deposits, abandoned projects, non-responsive communication, and incomplete/defective work. The single positive review (June 2020) stands in stark contrast to five overwhelmingly negative reviews spanning 2018–2024, suggesting either a dramatic... Read more

This contractor exhibits severe and consistent failures across all dimensions. Five of six reviews report catastrophic service failures including theft of deposits, abandoned projects, non-responsive communication, and incomplete/defective work. The single positive review (June 2020) stands in stark contrast to five overwhelmingly negative reviews spanning 2018–2024, suggesting either a dramatic and sustained deterioration in service quality or potential business closure and rebranding as mentioned in the oldest complaint. Professionalism scores are devastated by unresponsiveness, broken promises, and exploitative practices targeting vulnerable customers. Pricing is marked by inflated costs, lack of transparency, and refusal to honor commitments. Project completion failures include incomplete installations, defective equipment, and abandonment after payment. The one positive review acknowledges technical competence, but this is overwhelmed by evidence of systemic business and ethical failures. Read less