J & M Plumbing & Construction

1.6 /5 (7 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The reviews for J & M Plumbing & Construction present a stark contrast of experiences, highlighting significant dissatisfaction from multiple customers, while one review stands out positively. Common themes of frustration emerge regarding unfulfilled commitments, poor communication, and perceived unethical behavior, with customers reporting issues of incomplete work and unresponsiveness. Many user... Read more

Services Offered Verified by Business

Bathtub repair
Faucet installation
Faucet repair
Gas line installation
Gas line repair
Hot water recirculation pump installation
Hot water recirculation pump repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Shower repair
Sink installation
Sink repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair

Business Details

Workman Score

  • Price-friendly
    30%
  • Professionalism
    40%
  • Experience
    40%
  • Completion
    20%

Overview of Company Customer Sentiment Analysis in January

The reviews indicate a profound lack of trust and reliability associated with J & M Plumbing & Construction. Most reviewers expressed severe disappointment in the company's service standards, citing instances of not completing jobs, mishandling payments, and failing to address issues post-installation. Customers reported feeling taken advantage of, particularly those in vulnerable situations that ... Read more

    Other Related Plumbing Services in Springfield

    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

    Want a quote from Austin Pro Construction, LLC?

    Get Quote