Hurley & David

Hurley & David has received a mixed bag of reviews over the past month, with a notable division in customer sentiment. On one hand, several customers highlight the company's promptness, professionalism, and thoroughness with technicians they worked with, often expressing gratitude for dependable service. Positive experiences were frequently linked to specific technicians, who provided great servic... Read more

Hurley & David has received a mixed bag of reviews over the past month, with a notable division in customer sentiment. On one hand, several customers highlight the company's promptness, professionalism, and thoroughness with technicians they worked with, often expressing gratitude for dependable service. Positive experiences were frequently linked to specific technicians, who provided great service. On the other hand, a significant number of reviews reflect high dissatisfaction, particularly regarding perceived overpricing, poor customer service, and a lack of follow-up on service inquiries. Customers frequently reported feeling pressured to accept high-cost repairs, experiencing cancellations of appointments with little notice, and struggling to get prompt service during emergencies. Many expressed frustration over feeling misled or receiving excessive quotes compared to competitors. Overall, while some customers had favorable experiences, there is a strong undercurrent of disappointment surrounding customer service and pricing transparency at Hurley & David. Read less