HARP Home Services

The reviews for HARP Home Services overwhelmingly indicate a breakdown in customer satisfaction and trust. Key themes emerging from the feedback include:Unreliable Scheduling: Numerous customers reported multiple rescheduled appointments, with some waiting for extended periods only to be informed that appointments were canceled last minute or that technicians would arrive outside the promised time... Read more

The reviews for HARP Home Services overwhelmingly indicate a breakdown in customer satisfaction and trust. Key themes emerging from the feedback include:Unreliable Scheduling: Numerous customers reported multiple rescheduled appointments, with some waiting for extended periods only to be informed that appointments were canceled last minute or that technicians would arrive outside the promised time windows. This not only indicates a lack of organizational efficiency but also led to considerable inconvenience for customers, many of whom had to take time off from work.Poor Communication: Multiple reviewers expressed frustration with unresponsive customer service. Phone calls to inquire about service updates often resulted in long hold times or no follow-up at all. This lack of communication seems to have exacerbated customers' dissatisfaction with the service Read less