Gingras Plumbing & Heating

Gingras Plumbing shows mixed performance across dimensions. Professionalism scores well (76) with consistent mentions of courteous staff, good communication, and responsiveness, though one major 2020 review documents poor attitude and dismissiveness. Pricing is the weakest dimension (58), with multiple complaints about high costs, excessive service charges, and inflated quotes, though some custome... Read more

Gingras Plumbing shows mixed performance across dimensions. Professionalism scores well (76) with consistent mentions of courteous staff, good communication, and responsiveness, though one major 2020 review documents poor attitude and dismissiveness. Pricing is the weakest dimension (58), with multiple complaints about high costs, excessive service charges, and inflated quotes, though some customers found value reasonable. Project completion (68) is hampered by a detailed 2020 account of crooked installations, repeated callbacks for the same issues, and charged corrections. Experience (82) reflects strong technical competence and problem-solving in most jobs, but the 2020 review raises concerns about accountability when mistakes occur. The company's performance appears to have declined significantly after 2014, with the most recent detailed review (2020) being highly negative. Read less