General Sewer Service LLC

General Sewer & Drain Service demonstrates strong performance across all four dimensions. Professionalism is consistently praised with 12 mentions highlighting punctuality (often same-day or within 1 hour), courteous staff, clear communication, and cleanup. Pricing receives 10 mentions emphasizing fair rates, no upselling, and competitive costs compared to competitors. Project completion is solid ... Read more

General Sewer & Drain Service demonstrates strong performance across all four dimensions. Professionalism is consistently praised with 12 mentions highlighting punctuality (often same-day or within 1 hour), courteous staff, clear communication, and cleanup. Pricing receives 10 mentions emphasizing fair rates, no upselling, and competitive costs compared to competitors. Project completion is solid with 11 mentions showing jobs finished promptly and problems resolved, though one 1-star review indicates a callback issue that was mishandled by ownership. Experience is well-documented with 8 mentions of skilled technicians (Poncho with 25+ years, Luis, Alex) who diagnose accurately and provide preventive advice. The single negative review (2018) reflects a serious professionalism lapse by the owner during a callback dispute, which tempers the otherwise excellent record. Read less