Dan the Plumber

Across the reviews, the sentiment toward Dan the Plumber is polarized. On the positive side, numerous customers commend Dan for his professional service, responsiveness, and fair pricing. Many reviewers express satisfaction with timely repairs and appreciate the quality of work done. A few specifically share experiences where Dan offered DIY advice or solutions that saved them substantial money, e... Read more

Across the reviews, the sentiment toward Dan the Plumber is polarized. On the positive side, numerous customers commend Dan for his professional service, responsiveness, and fair pricing. Many reviewers express satisfaction with timely repairs and appreciate the quality of work done. A few specifically share experiences where Dan offered DIY advice or solutions that saved them substantial money, emphasizing his helpfulness and commitment to customer care. Conversely, a substantial number of reviews point out significant lapses in communication. Several customers describe experiences of being ghosted on scheduled appointments or receiving little to no follow-up, leading to irritation and a loss of trust. Customers expressed frustration when Dan or his team failed to show up or delayed responses that left them without service, even after committing to certain times. Additionally, the reviews indicate a dichotomy in customer experiences with Dan, suggesting that while some find him extremely reliable and service-oriented, others encounter significant challenges. This inconsistency suggests potential operational or communication issues that may need to be addressed for long-term success and customer satisfaction. Read less