Overview of Company Customer Sentiment Analysis in May
This single review paints a deeply concerning picture of professionalism, with the contractor failing to show up for a scheduled appointment, ignoring multiple calls for several hours, and ultimately responding with a rude and dismissive text message. Pricing was noted as acceptable on prior smaller jobs, preventing a lower score there, but this is a minor positive against significant negatives. P... Read more
This single review paints a deeply concerning picture of professionalism, with the contractor failing to show up for a scheduled appointment, ignoring multiple calls for several hours, and ultimately responding with a rude and dismissive text message. Pricing was noted as acceptable on prior smaller jobs, preventing a lower score there, but this is a minor positive against significant negatives. Project completion is scored low because the contractor failed to even show up for the estimate on a time-sensitive job, representing a fundamental failure of follow-through, though prior small jobs were reportedly completed adequately. Workmanship on past jobs was described only as 'OK,' suggesting average but not exceptional skill. The reviewer also references a BBB 'D' rating, which corroborates the pattern of poor reliability. Read less