Bailey Hanson Mechanical

The reviews predominantly express dissatisfaction with the professionalism and reliability of Bailey Hanson Mechanical. A common thread is the failure to adhere to scheduled appointments, leading to frustration for customers who adjusted their personal schedules to accommodate. The sentiment surrounding communication is particularly negative, as the lack of timely responses to calls and messages w... Read more

The reviews predominantly express dissatisfaction with the professionalism and reliability of Bailey Hanson Mechanical. A common thread is the failure to adhere to scheduled appointments, leading to frustration for customers who adjusted their personal schedules to accommodate. The sentiment surrounding communication is particularly negative, as the lack of timely responses to calls and messages was highlighted, contributing further to an overall impression of neglect. Importantly, customers felt disrespected by unprofessional remarks when they sought clarification on delays, which significantly tarnished their experiences. While some reviews note that the plumber can perform adequately on simpler tasks at a fair price, the overarching feedback suggests that for more crucial or time-sensitive jobs, the risk of poor service and communication outweighs any prior positive interactions. Furthermore, the revelation of a poor BBB rating reinforces the concerns shared by customers, indicating a pattern of behavior that is unlikely to inspire confidence in potential clients. The general consensus among the reviews indicates receiving satisfactory plumbing work is contingent upon simple jobs, whereas more complex requests may lead to disappointment and a lack of service integrity. This inconsistency underscores the necessity of improved reliability and customer interaction strategies for Bailey Hanson Mechanical to repair its tarnished reputation. Read less