Quincy Plumbing & Heating Company

Quincy Plumbing shows a deeply mixed record across reviews. Positive reviews highlight strong punctuality, polite and professional staff, responsive emergency service, and quality workmanship — with one long-term customer praising 20 years of reliable service. However, a significant and recurring negative pattern emerges: multiple reviewers across different years explicitly report that the compa... Read more

Quincy Plumbing shows a deeply mixed record across reviews. Positive reviews highlight strong punctuality, polite and professional staff, responsive emergency service, and quality workmanship — with one long-term customer praising 20 years of reliable service. However, a significant and recurring negative pattern emerges: multiple reviewers across different years explicitly report that the company fails to return calls, does not follow up on estimates, and is unresponsive — even in emergencies. This responsiveness failure is not an isolated incident but appears in at least three separate reviews spanning 2013 to 2021, which meaningfully drags down the professionalism and project completion scores. Pricing was mentioned positively in limited context (honest, fair dealing) but with too few data points to score with confidence. The overall picture is a contractor capable of excellent work when engaged, but with a documented and persistent communication and follow-through problem. Read less