Fourth Generation Mechanical

The reviews shared depict a pattern of egregious dissatisfaction with Fourth Generation Mechanical, largely stemming from the owner, Michael Hughes. Customers frequently report feelings of betrayal and frustration resulting from:Poor Workmanship: Multiple reviewers mentioned that the work completed was subpar, detailing specific instances of damage done to their property (e.g., broken doors, plumb... Read more

The reviews shared depict a pattern of egregious dissatisfaction with Fourth Generation Mechanical, largely stemming from the owner, Michael Hughes. Customers frequently report feelings of betrayal and frustration resulting from:Poor Workmanship: Multiple reviewers mentioned that the work completed was subpar, detailing specific instances of damage done to their property (e.g., broken doors, plumbing issues, and improper installation). Reviewers remarked that they were left with more problems than they initially had, highlighting that Hughes seemingly lacks the necessary skills or knowledge to perform HVAC and plumbing work adequately.Lack of Communication and Follow-through: A significant number of customers noted that Hughes made promises regarding job timelines and returns that were never fulfilled. This behavior led to delays in project completion and further aggravation for homeowners who had already invested time and money.Deceptive Pricing Practices: Many reviewers voiced concerns about being overcharged for services. One customer specifically referenced being charged significantly more than another plumber would have charged for similar work. The reviews frequently suggested that customers felt misled regarding the cost and quality of the services.Unprofessional Behavior: Numerous customers commented on Hughes's lack of professionalism, citing instances where he failed to take responsibility for the mess left behind after a job. Additionally, instances of broken promises and unreturned calls were common, leaving customers feeling ignored and undervalued.Serious Safety Concerns: A couple of reviews called attention to dangerous mistakes, such as the improper installation of a furnace that could potentially lead to fire hazards. This raised significant safety concerns, making customers worry not just about the quality of the work but about the safety of their homes.Reputation Issues: It was noted that Hughes had changed the name of his business, which several reviewers connected to an attempt to distance himself from a trail of negative reviews and complaints. A customer mentioned that there are numerous one-star reviews under his previous business name, indicating a troubling history of troubled customer service. Overall, the feedback paints a comprehensive picture of a contractor that is seen as unreliable and lacking the necessary skills and ethics to run a legitimate service operation. The collective experiences of the reviewers strongly suggest a need for potential customers to seek alternatives before engaging with Fourth Generation Mechanical. Read less