First Class Plumbing & Heating Corp.

First Class Heating exhibits a deeply inconsistent service pattern. While technical expertise with Baxi Luna systems is evident and praised in multiple reviews, severe communication and follow-through failures significantly undermine overall performance. Multiple customers report unanswered calls, voicemails, and no-shows, creating a pattern of unreliability that contradicts the positive experienc... Read more

First Class Heating exhibits a deeply inconsistent service pattern. While technical expertise with Baxi Luna systems is evident and praised in multiple reviews, severe communication and follow-through failures significantly undermine overall performance. Multiple customers report unanswered calls, voicemails, and no-shows, creating a pattern of unreliability that contradicts the positive experiences from other clients. Professionalism is mixed—some reviews highlight respectful, clean, and responsive service, while others describe unacceptable responsiveness gaps. Pricing concerns are mentioned but limited in detail. The company's strongest dimension is technical experience, but this cannot compensate for fundamental project completion and communication breakdowns. Read less